Our warranty - common for all products.

From its date of purchase and upon presentation of your ticket, your accessory Alexandre de Paris benefits from a 1 year warranty on the following events:
  • Loss of SWAROVSKI™ crystal
  • Unsticking of a piece of the product
  • Loss or break of spring or metal fastener

If your product is more than one year old or you cannot prove your purchase, a contribution of 15 euros will be invoiced per item returned.

Please note that even during the warranty period, we will not be able to:

  • accept worn, tarnished (hairspray/spray), rusty, broken or dirty product
  • replace missing part

In order to ensure that we are in a good position to take charge of your repair, we ask you to send us photos of your accessory.

Disclaimer of Warranties:

Are excluded from warranty any Products that have been modified, repaired, integrated or added, without the authorization of the seller.

The warranty will not apply for visible defects.

Delivery is offered from  150 € of purchase
You have a question ? Contact Us 04 74 77 28 32
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Our products are guaranteed 1 year