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Our delivery ways

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International delivery by FedEx Express

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Description and principle


Fedex delivers you to your home and gives you the package against signature. A package number is sent by e-mail as soon as the package is shipped so that you can track its delivery. This package number is also permanently available in your customer account.

Logo Fedex

In case of unavailability, the deliveryman passes twice. If you are still not present, the package is automatically returned. The amount of items (excluding services and shipping) is automatically refunded.

Rate and transit time with Fedex Express


The deadlines are given as an indication. La Maison Alexandre de Paris can not be held responsible for a longer period.

The cost and delivery time vary depending on the total weight of the goods and the country of delivery. In order to estimate the cost of your delivery, we advise you to add your articles to the basket then to choose your country of delivery.

The deadlines are given as an indication and are given in working days. They are based on an average observed for all postal codes of a country. For the exact time period for your postal code, we recommend that you visit the FedEx website and calculate delivery times. If you are having difficulty entering your postal code, we invite you to check it in the Geopostcodes postal codes reference file.

If the country of destination does not have a postal code, check the box provided. We will always display the code 99999 necessary for the proper functioning of the service.

EuropeMethodTime limit
BelgiumFedEx Express
24h-48h
SwitzerlandFedEx Express48h
Andorra, Austria, Germany, Denmark, Spain, Finland, Faroe Islands, Greenland, Greece, Ireland, Italy, Portugal, Sweden, Vatican City, United Kingdom, Luxembourg, Monaco, NetherlandsFedEx Express24h-48h
Gibraltar, Iceland, Liechtenstein, NorwayFedEx Express48h (Capital city) to 72h
Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Lithuania, Latvia, Malta, Poland, Romania, Slovenia, Slovak RepublicFedEx Express24 to 72h
Albania, Bosnia, Byelorussia, Serbia and Montenegro, Macedonia, Serbia, Turkey, UkraineFedEx Express24h (Capital city) to 72h

AmericaMethodTime limit
United States, CanadaFedEx Express24 to 48h
South AmericaFedEx Express48 to 72h

Asia, Pacific and AustraliaMethodTime limit
ChinaFedEx Express48h
JapanFedEx Express48h (Capital City) to 72h
Other countries in Asia and the PacificFedEx Express48 to 72h

Africa and Middle EastMethodTime limit
Middle EastFedEx Express48h
Other African countriesFedEx Express48 to 96h

More information:

 


Delivery in France and abroad by La Poste (Colissimo Expert)

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Description and principle


The delivery by Colissimo Expert is made by the Post Office. You are delivered to your home and the parcel is delivered against signature. A package number is sent by e-mail as soon as the package is shipped so that you can track its delivery. This package number is also permanently available in your customer account.

Colissimo La Poste

In case of absence and mailbox too narrow, the factor usually deposits the parcel at the nearest post office. You are notified by a notice of passage. You have 15 days to recover the package. If you do not get the package within 15 days, the package is automatically returned. More information on returns and refunds.

Rate and transport time with Colissimo Expert


The deadlines are given as an indication. La Maison Alexandre de Paris can not be held responsible for a longer period.

The cost and delivery time vary depending on the total weight of the goods and the country of delivery. In order to estimate the cost of your delivery, we advise you to add your articles to the basket then to choose your country of delivery.

The deadlines are given as an indication and are given in working days. They are based on an average observed for all postal codes of a country. For the exact time period for your postal code, we recommend that you visit the Colissimo express delivery website and calculate delivery times. If you are having difficulty entering your postal code, we invite you to check it in the Geopostcodes postal codes reference file.

If the country of destination does not have a postal code, check the box provided. We will always display the code 99999 necessary for the proper functioning of the service.

EuropeMethodTime limit
BelgiumColissimo Expert
D + 3 to D + 5
SwitzerlandColissimo ExpertD + 3 to D + 5
Andorra, Austria, Germany, Denmark, Spain, Finland, Faroe Islands, Greenland, Greece, Ireland, Italy, Portugal, Sweden, Vatican City, United Kingdom, Luxembourg, Monaco, NetherlandsColissimo ExpertD + 3 to D + 5
Gibraltar, Iceland, Liechtenstein, NorwayColissimo ExpertD + 3 to D + 5
Bulgaria, Cyprus, Czech Republic, Estonia, Hungary, Lithuania, Latvia, Malta, Poland, Romania, Slovenia, Slovak RepublicColissimo ExpertD + 3 to D + 5
Albania, Bosnia, Byelorussia, Serbia and Montenegro, Macedonia, Serbia, Turkey, UkraineColissimo ExpertD + 3 to D + 5

AmericaMethodTime limit
United States, CanadaColissimo ExpertD + 3 to D + 10
South AmericaColissimo ExpertD + 3 to D + 10

Asia, Pacific and AustraliaMethodTime limit
ChinaColissimo ExpertD + 3 to D + 10
JapanColissimo ExpertD + 3 to D + 10
Other countries in Asia and the PacificColissimo ExpertD + 3 to D + 10

Africa and Middle EastMethodTime limit
Middle EastColissimo ExpertD + 3 to D + 10
Other African countriesColissimo ExpertD + 3 to D + 10

More information:


 


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