Right of cancellation or exchange and procedures for returning products
You have 14 (fourteen) calendar days to exercise your right of cancellation, from the date of receipt of your complete order.
During this period, you may return products without providing any justification nor paying any penalty.
All products may be subject to cancellation, excepting those excluded under Article L.121-21-8 of the Consumer Code.
Returned goods must be intact and must not have been worn for any extended period of time.
By way of reminder, "The consumer may be liable only in the event of depreciation of the goods, as resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of said goods, provided that the professional has informed the consumer of his right of cancellation in accordance with 2° of I of article L. 121-17. “ article L.121-21-3 paragraph 3.
To exercise your right of cancellation, you can use the cancellation form available below, or make an unambiguous statement indicating your intention to return the product to us.
A full refund requires a full return order. Unreturned products will be held from the balance.
ALEXANDRE DE PARIS will confirm receipt of your cancellation request by email.
You must then return the product to ALEXANDRE DE PARIS to no later than 14 (fourteen) days following your cancellation by mail. Return shipping costs are in any case to advance and therefore to pay by you and will remain your responsibility (except in the case of a product that is defective upon reception or an error committed by ALEXANDRE DE PARIS when sending the Product).
To return one or several accessories, please download the following form and send back the package to the following address:
ALEXANDRE DE PARIS (Bailly Créations)
To Marie Rosa
19 rue François Rochaix